The state-of-the-art Yatri Suvidha Kendra, designed to accommodate around 7,000 passengers simultaneously, aims to improve pre-boarding comfort and passenger flow, especially during the festive season when travel volumes surge.
Speaking at the inspection, Minister Ashwini Vaishnaw said, “The newly developed Yatri Suvidha Kendra will provide great comfort to passengers during the festival season, as there is a surge in passenger volume. Similar facilities will be developed at other stations across the country.”
The Yatri Suvidha Kendra has been thoughtfully divided into three dedicated zones: Pre-Ticketing, Ticketing, and Post-Ticketing, covering a total area of over 5,200 square metres. The design aims to decongest entry points and streamline passenger movement.
### Modern Facilities and Passenger Amenities
The Kendra is equipped with a range of modern infrastructure and passenger-centric amenities, including:
– **Ticketing Facilities:** 22 ticket counters and 25 Automatic Ticket Vending Machines (ATVMs).
– **Comfort & Capacity:** Seating for 200 passengers and 18 High Volume Low Speed (HVLS) fans for effective cooling.
– **Sanitation & Water:** A 652 sq. m. toilet block and an RO-based drinking water system.
– **Information Systems:** 24 speakers for announcements, three LED train information displays, and seven fire-fighting units.
– **Security Measures:** 18 CCTV cameras, five luggage scanners, and five Door Frame Metal Detectors (DFMDs).
The Northern Railway undertook the project while overcoming multiple structural and logistical challenges, including relocating ATMs, police cabins, hoardings, and essential utilities such as water lines and optical fibre cables—all without disrupting ongoing station operations.
Additionally, the extension of Foot Over Bridge 1 (FOB 1) was completed alongside the project. This extension enables smoother passenger movement from platforms directly toward the Metro Station, significantly enhancing last-mile connectivity.
Minister Vaishnaw was accompanied by Railway Board Chairman and CEO Satish Kumar, Northern Railway General Manager Ashok Kumar Verma, and other senior officials during the inspection. They briefed the minister on the project’s execution and features.
The development of the Yatri Suvidha Kendra underscores the Railways Ministry’s commitment to modernising passenger infrastructure and ensuring world-class facilities for millions of daily commuters across India.
https://www.mid-day.com/news/india-news/article/ashwini-vaishnaw-inspects-new-state-of-the-art-yatri-suvidha-kendra-at-new-delhi-railway-station-23598353
